Topic Coverage
The Siebel 7 Consultant Core Exam will include the topics listed below. The approximate
percentage of the exam that will be dedicated to each topic is indicated below. These topics
are drawn from the Siebel 7 Essentials Course , and the questions on the exam will test
knowledge and skills gained by completing and studying the course materials.
Topic % of Exam
1 Foundations 16%
2 Architecture and Installation 11%
3 Access Control & Organizational Setup 11%
4 Exploring Siebel Applications 8%
5 Configuration 28%
6 Data Loads 4%
7 Business Process Automation 9%
8 Deployment 13%
Exam Objectives
The Siebel 7 Consultant Core Exam will be based on the following objectives. These
objectives represent the knowledge and skills gained from the Siebel 7 Essentials Course.
Siebel 7 Consultant Core Exam
1 Foundations
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 1: Introducing Siebel 7
Define the Siebel eBusiness Enterprise
relationships.
Identify and define the five Siebel business entities (Accounts, Opportunities, Contacts, Service
Requests, and Activities).
Identify and define the three application types (Employee, Customer, and Partner).
Classify Siebel products by their application type.
Module 2: Using the Siebel Client
Describe and navigate the Siebel user interface (UI).
Module 3: Organizing Data Behind the User Interface
Describe how data is organized behind the user interface (UI).
Describe the relationship between database data and data in the UI.
Describe the relationship between lists, forms, views, business components, and business objects.
Siebel 7 Consultant Core Exam
Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
Siebel eConfigurator, ePricer, and eAdvisor are collectively known as what?
A. Siebel MidMarket Edition
B. Interactive Selling Suite
C. Siebel Employee Applications
D. Siebel Sales
The correct answer is B .
Interactive Selling Suite is a collection of Siebel eBusiness Applications. eConfigurator,
ePricer, eSales, eAdvisor, and eAuction are all components of the Siebel Interactive Selling
Suite (ISS).
References :
Siebel 7 Essentials, “Introducing Siebel eBusiness Applications”
Siebel 7 Bookshelf, “Siebel Interactive Suite Upgrade Guide”
Question 2
Which entity represents a person external to your company?
A. Customer
B. Party
C. Contact
D. Person
The correct answer is C .
A Contact is a person with whom you do business, and is external to your company.
Reference :
Siebel 7 Essentials, “Introducing Siebel eBusiness Applications”
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Question 3
Which entities always belong to a team? Choose three.
A. Activity
B. Opportunity
C. Contact
D. Account
E. Service Request
The correct answer is B, C & D .
Activities and Service Requests are assigned to specific employees. Opportunities,
Contacts, and Accounts are assigned to teams.
Reference :
Siebel 7 Essentials, “Introducing Siebel eBusiness Applications”
Question 4
Which type of product is an internal application used by employees and partners?
A. Employee Application
B. Partner Application
C. Customer Application
D. Employee Partner Application
The correct answer is A .
Employee applications, such as Siebel Sales, Siebel Call Center
applications used by employees and partners.
Reference :
Siebel 7 Essentials, “Introducing Siebel eBusiness Applications”
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Question 5
An Employee Application has the following characteristics? Choose two.
A. Used by employees only
B. Used by employees and partners
C. Internal application
D. Used by employees and customers
The correct answer is B & C .
Employee applications, such as Siebel Sales, Siebel Call Center
applications used by employees and partners.
Reference :
Siebel 7 Essentials, “Introducing Siebel eBusiness Applications”
Question 6
Marcel found out the area code of his contact, Céline, has changed from 912 to 440. Which
of the following is the easiest way for him to change Céline’s area code?
A. Find Céline’s record in the My Contacts View, delete it, and create a new record
B. Find Céline’s record in the My Contacts View, go to the detail applet, change the
area code
C. Find Céline’s record in the All Contacts Across Organizations View, delete her
phone number from a primary list, and input the new one
D. Find Céline’s record in the My Contacts View, delete her phone number from a
primary list, and then input the new number
The correct answer is B .
To modify and save data, select the record field in the list or form and change it. The change
is saved when you click off of the record.
Reference :
Siebel 7 Essentials, “Using the Siebel Client”
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Question 7
Which of the following objects is used to retrieve data from the database?
A. View
B. Business Object
C. Business Component
D. Database table
The correct answer is C .
Business Components are collections of data pulled from the database that reflect the user’s
business. A view is a collection of related lists and forms representing a business area. A
Business Object organizes business components in relationship to each other so related
data can be displayed in a view. A database table stores data in the database.
Reference :
Siebel 7 Essentials, “Organizing Data Behind the User Interface”
Question 8
How many Business Components can a single list or form Applet reference?
A. Two (if using a toggle)
B. One
C. Unlimited
D. Eight
The correct answer is B .
Each Applet is based on a single Business Component.
References :
Siebel 7 Essentials, “Organizing Data Behind the User Interface”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
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Question 9
Complete this statement: A business object contains information about the _________
between business components.
A. Differences
B. Similarities
C. Shared properties
D. Relationships
The correct answer is D .
A business object contains information about the relationships between business
components. Business objects represent a collection of business components and the
relationship between them.
Reference :
Siebel 7 Essentials, “Organizing Data Behind the User Interface”
Question 10
Which of the following statements is true?
A. Form applet data comes from only one table
B. Form applet data may come from many tables and columns
C. Form applet data may come from many columns in a single table
D. Form applet data comes from only one column in a table
The correct answer is B .
Data presented in a form applet may come from multiple tables and columns as an applet is
based on a single business component, which is a collection of data from tables and
columns.
References :
Siebel 7 Essentials, “Organizing Data Behind the User Interface”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
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Question 11
Complete the following statement. A set of related applets may be displayed in a
__________.
A. Business object
B. View
C. Screen
D. Business component
The correct answer is B .
A view is a collection of related lists and forms representing a functional business area.
References :
Siebel 7 Essentials, “Organizing Data Behind the User Interface”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 12
Which applet type may simultaneously display more than one record?
A. List
B. Form
C. Child
D. Detail
The correct answer is A .
A list is able to display multiple records. A form shows detail of a single record.
References :
Siebel 7 Essentials, “Organizing Data Behind the User Interface”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
2 Architecture and Installation
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 4: Exploring the Siebel Architecture
Identify the components of the Siebel Web Architecture.
Describe the role of each component of the Siebel Web Architecture.
Define ODBC and how it is used within the Siebel Web Architecture.
Define the Siebel Web Engine and how it constructs the User Interface.
Summarize what happens when a user enters a URL for a Siebel application into a Web browser.
Module 5: Siebel Client Access
Identify the four types of clients deployed in Internet/intranet environments.
Identify the connectivity used for each client type.
Identify the application components required to execute a Siebel application.
Explain the role of each of the application components (.exe, .srf, & .cfg).
Summarize disconnected processing and how/when it may be used.
Recognize the most appropriate deployment plan for a given scenario.
Module 6: Installing Siebel Software
Identify and describe the pre-installation tasks (prepare for install, create OS accounts, create Siebel
DB, and create file system directory).
Identify the purpose for the Siebel Service Owner Account and the Siebel Monitoring Account.
Recognize the correct process for creating the Siebel Database.
Recognize the correct process for creating the Siebel File System.
Recognize the correct process for installing and verifying the gateway server.
Recognize the correct process for installing and verifying the enterprise and Siebel servers.
Recognize the correct process for installing and verifying the Siebel Database Server.
Recognize the correct process for installing the Siebel Web Server Extension.
Module 7: Server Administration
Explain how Server Manager enables you to perform server administration duties required for your
Siebel application.
Siebel 7 Consultant Core Exam
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Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
On a Mobile Web Client using disconnected processing, how is HTML delivered to the
browser?
A. The HTML is pulled from the Web cache on the Mobile Web Client
B. It is not possible for a disconnected client to receive Siebel HTML pages
C. The local Web Server with SWSE delivers the HTML to the browser
D. The Mobile Web Client must synchronize to receive the HTML from the Siebel
Web Engine
The correct answer is C .
Disconnected processing refers to handheld and mobile Web client processing which has no
connection to a Siebel Server or database server. The local Web server with Siebel Web
Server Extensions delivers HTML to the browser.
References :
Siebel 7 Essentials, “How clients Access Siebel Data”
Siebel 7 Bookshelf, “Siebel Handheld Administration Guide for Palm OS”
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Question 2
Refer to the exhibit below.
Scenario: You have three server machines and you are using desktop machines as clients.
You want to install full functionality for the Web client. Which components must be present
to support this functionality. Choose three.
A. Siebel Server
B. Siebel Web Engine
C. Gateway Server
D. Siebel Templates
E. Web Server
The correct answer is A, C & E .
The Web server and extensions should be on the first server. The next server should
include the Gateway server and Siebel server in this scenario.
References :
Siebel 7 Essentials, “How clients Access Siebel Data”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
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Question 3
Refer to the exhibit below.
Scenario: You have two server machines and you are using laptops as clients for users who
will be traveling. You want to install full functionality for remote users. Which components
must be present to support this functionality. Choose three.
A. Siebel Web Server Extension
B. Object Manager
C. Siebel Web Engine
D. Data Manager
E. Eapps.cfg file
The correct answer is B, C & D .
The laptop will need the Data Manager and Object Manager as well as the first server in this
scenario. The Siebel Web Engine must also reside on both the server and laptop.
References :
Siebel 7 Essentials, “How clients Access Siebel Data”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for UNIX”
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Question 4
What is the purpose of the Siebel Monitoring Account?
A. Used to monitor database capacity and alert DBA when approaching designated
thresholds
B. Used to run Enterprise Server processes and components
C. Required to run Windows processes or start UNIX daemons
D. Required by Resonate Central Dispatch connection brokering software
The correct answer is D .
This account is required for the Resonate Central Dispatch connection brokering server.
Therefore, you need this account only if you install connection brokering. Both the Resonate
manager account and the Resonate monitoring account must exist on each host on which
Central Dispatch has been installed.
Reference :
Siebel 7 Essentials, “Installing Siebel Software”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for UNIX”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Oracle Applications”
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Question 5
Which of the following is NOT a valid task when installing and verifying the Enterprise
Siebel Servers?
A. Invoke the installation program and follow the installation steps
B. Run the install.ksh script
C. Verify that the Windows Service and Unix daemon process is started
D. Inspect the SESsetup.log file in the Siebel root directory
The correct answer is B .
The install.ksh script is not used during installation of Enterprise
References :
Siebel 7 Essentials, “Installing Siebel Software”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for UNIX”
Question 6
How might you verify repository data after installing the Database Server?
A. View the SESsetup.log file in the Siebel root directory
B. Verify that the Windows Service and Unix daemon process is started
C. Run the imprep.ksh script
D. Run a query to count the records in the S_VIEW table
The correct answer is D .
Running a query against a repository table such as S_VIEW is a great way to verify that the
Database Server installation was successful.
References :
Siebel 7 Essentials, “Installing Siebel Software”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for UNIX”
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Question 7
What function does the Siebel Web Engine perform when it receives a URL with a Siebel
request?
A. Gathers templates and data and builds an HTML page
B. Displays the HTML page on the client’s computer
C. Provides access to, and distributes load for Siebel Servers
D. Verifies that the client is using an acceptable browser
The correct answer is A .
The Web server recognizes that a URL contains a Siebel request and passes it to the Siebel
Web Engine. The Siebel Web Engine then builds the HTML page with data and template
tags which is passed via the Web server to the browser.
References:
Siebel 7 Essentials, “Exploring the Siebel Architecture”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
Question 8
What happens when a user enters a URL for a Siebel application into a Web browser?
A. The Browser retrieves the appropriate templates and the Siebel Web Engine
retrieves the data from the database to build the HTML page
B. The Siebel Web Engine recognizes the URL and passes it to the Web Server
where the HTML page is built for the user
C. The Web Server retrieves the appropriate templates and the Siebel Web Engine
retrieves the data from the database to build the HTML page
D. The Web Server recognizes the URL and passes it to the Siebel Web Engine
where the HTML page is built for the user
The correct answer is D .
The Web server recognizes that a URL contains a Siebel request and passes it to the Siebel
Web Engine. The Siebel Web Engine then builds the HTML page with data and template
tags which is passed via the Web server to the browser.
References:
Siebel 7 Essentials, “Exploring the Siebel Architecture”
Siebel 7 Bookshelf, “Siebel Server Installation Guide for Microsoft Windows”
Siebel 7 Consultant Core Exam
3 Access Control & Organizational Setup
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 8: Access Control and Views
Identify the different types of users and relate them to the access they require.
Define Responsibility and how it is used to control view access.
Summarize the process for associating views to a responsibility.
Summarize the process for assigning users to responsibilities.
Distinguish between user responsibility and manager responsibility.
Analyze and identify the solution to the problem of a user having no access to a view.
Module 9: Access Control and Data
Describe and recognize examples of customer data.
Explain how users are granted access to customer data.
Describe the role of organization, position, and login in accessing customer data.
Distinguish between single, multiple, and sub organizations.
Describe the relationship between positions and teams.
Define primary position and the privileges associated with it.
Describe how primary position affects login.
Describe personal ownership and how it affects data presented in views.
Describe the relationship between Login ID and Personal Ownership.
Module 10: Access Control and View Types
Identify the independent relationship between view access and data access.
Identify the different view types used to accommodate the Access Control needs of different users.
Module 11: Creating an Organization
Describe the process of defining a company's organizational hierarchy.
Module 12: Authenticating Users
Distinguish between authentication and access control.
Describe internal authentication and external authentication, and how each works.
Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
Ken Fisher has several positions, including Service Representative, Service Leader, and
Support Engineer. His primary position is Support Engineer. How should Ken change his
position to Service Representative after he logs in?
A. Change the default position flag in his profile
B. Select User Administration ? User Profile
C. Select the position during the login process
D. Select View ? User Preferences ? Change Position
The correct answer is D .
Users can only log into one position at a time, and that position defaults to the user’s
primary position. A user may change positions after logging on by selecting View ? User
Preferences ? Change Position.
Reference :
Siebel 7 Essentials, “Access Control and Data”
Siebel 7 Bookshelf, “Applications Administration Guide”
Question 2
Limiting data displayed in the My Service Request view to service requests assigned to the
user is an example of what?
A. Team-based access control
B. Access based on responsibility
C. Position-based access control
D. Access based on User ID
The correct answer is D .
Access to “My” views is an example of Personal Access Control. Typically, you can
implement personal access control when data has a creator or a person is assigned to the
data, usually as the owner.
References :
Siebel 7 Essentials, “Access Control and Data”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Question 3
A user’s User ID affects which of the following?
A. Access to data that the user created
B. Ability to forecast opportunities
C. Access to specific screens
D. Access to specific views
The correct answer is A .
Access based on User ID is Personal Access Control. Typically, you can implement
personal access control when data has a creator or a person is assigned to the data, usually
as the owner.
References :
Siebel 7 Essentials, “Access Control and Data”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Siebel 7 Consultant Core Exam
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Question 4
Which of the following statements is true about access control?
A. Different users with the same Responsibility may see different data on the same
view
B. View access for a Responsibility in one Organization will be different in another
Organization
C. Users see data based on Responsibility, ID, and Position
D. Users with different view access cannot view the same data
The correct answer is A .
Even though users with the same responsibility have access to the same views, the data
contained in those views may be different based on other Access Control mechanisms.
References :
Siebel 7 Essentials, “Access Control and View Types”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Question 5
Which of the following views displays data based on a user’s position on a team and allows
all users associated with assigned positions to access the data?
A. My View
B. My Team’s View
C. All Across Organization View
D. All View
The correct answer is A .
The word “My” is frequently used in the titles of views applying single position access
control. However, “My” does not always imply single position access control. Some “My”
views apply personal, organization-based, or position-based sales team access control. For
example, the My Activities view applies personal access control.
References :
Siebel 7 Essentials, “Access Control and View Types”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Siebel 7 Consultant Core Exam
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Question 6
When setting up your Organizational Hierarchy, why would you want to create a division
and then set the Organization Flag?
A. Making a division an organization prevents the assignment of records that
typically will be visible only to that organization
B. Because you want to remove the Division, but create an Organization with the
same name
C. You want other organizations to have access to the data
D. You do not want another organization to access the data
The correct answer is D .
When selected, the Organization Flag indicates that the division is also an organization. The system
copies that division into the Organization view.
References :
Siebel 7 Essentials, “Creating an Organization”
Siebel 7 Bookshelf, “Applications Administration Guide”
Question 7
You would navigate to the User Administration ? Employees screen to do which of the
following? Choose two.
A. Assign the user to views
B. Assign views to responsibilities
C. Adjust the user’s access to data records
D. Determine which responsibilities are assigned to a user
The correct answer is C & D .
By navigating to User Administration ? Employees, you are able to see the Responsibilities
and Positions assigned to the user. By making modifications on this screen, you can adjust
the user’s access to data records.
References :
Siebel 7 Essentials, “Access Control and Data”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
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Question 8
Which access control mechanism would typically be used to ensure that Sales
Representatives in the UK
A. Position
B. Responsibility
C. Personal
D. Organization
The correct answer is D .
When individual data can be associated with an organization, you can apply organizationbased
access control to the data. This limits data access to users assigned to a particular
organization.
References :
Siebel 7 Essentials, “Access Control and Data”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
4 Exploring Siebel Applications
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 13: Understanding Object Definitions Behind a Siebel Application
Describe each type of Object Definition (UI, Business, and Data object definitions) and the relationship
between them.
Describe the relationships between Object Definitions.
Module 14: Using Siebel Tools to Examine Object Definitions
Explain the use of Tools to examine parent and child object definitions.
Describe methods for locating object definitions in Tools by performing a search.
Module 15: Understanding the Siebel Data Model
Explain the roles of the primary and foreign keys, indexes and user keys, and how each impacts
performance.
Describe how to find foreign keys for a given relationship.
Module 16: Understanding the Siebel Data Model: Party Business Components
Identify the tables used to store Person and Organization data.
Describe the S_PARTY table, its extensions, and how it is used.
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Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
Which of the following is a valid relationship between Controls and Fields?
A. One control maps to many fields
B. Many controls map to one field
C. Many controls map to many fields
D. One control maps to one field
The correct answer is D .
A control object identifies individual data controls in the data entry form, such as text boxes
and command buttons. A control either corresponds to one field in the business component,
or invokes program logic (in the case of a button control).
References :
Siebel 7 Essentials, “Understanding Object Definitions Behind a Siebel Application”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 2
Upon completing a repository search in Tools, how do you navigate to an object definition
found during the search?
A. Right-click the object in the results list
B. Click the object in the results list
C. Double-click the object in the results list
D. Select the object and press the Space Bar
The correct answer is C .
Access the object definition by double-clicking the name of the object definition in the
Repository Search results list.
References :
Siebel 7 Essentials, “Using Siebel Tools to Examine Object Definitions”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
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Question 3
What mechanism prevents the entry of duplicate records by specifying the columns that
must contain a unique set of values?
A. Foreign key
B. Index
C. Primary key
D. User key
The correct answer is D .
User keys specify columns that must contain a unique set of values, prevent users from
entering duplicate records, and are used to determine uniqueness of records during data
import operations.
References :
Siebel 7 Essentials, “Understanding the Siebel Data Model”
Siebel 7 Bookshelf, “Object Types Reference”
Question 4
Which type of relationship requires an intersection table?
A. Many-to-One (M:1)
B. One-to-One (1:1)
C. Many-to-Many (M:M)
D. One-to-Many (1:M)
The correct answer is C .
Many-to-Many relationships are captured using foreign key table columns in a third table
called the intersection table.
References :
Siebel 7 Essentials, “Understanding the Siebel Data Model”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
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Question 5
Where is main organization-related data stored in the Siebel database?
A. S_ORG_EXT table
B. S_ORGANIZATION
C. S_BU table
D. S_BUSINESS table
The correct answer is A .
The main organization-related business component data is stored in the S_ORG_EXT table.
S_BU may store some additional organization-related data, but is not the main table.
References :
Siebel 7 Essentials, “The Siebel Data Model: Party Business Components”
Siebel 7 Bookshelf, “Applications Administration Guide”
Question 6
When you create a join to a party table, the destination column must reference the _____
column in the joined table.
A. ROW_ID
B. PARTY_ID
C. BU_ID
D. PAR_ROW_ID
The correct answer is D .
Tables joined to the S_PARTY table have a column named PAR_ROW_ID that is related to
the ROW_ID column in the S_PARTY table.
References :
Siebel 7 Essentials, “The Siebel Data Model: Party Business Components”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
5 Configuration
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 17: The Configuration Process
Describe the configuration process.
Explain the process for setting up a Siebel developer environment.
Module 18: Managing Object Definitions
Define the role of projects in configuration.
Describe Checking Out, Checking In, and Locking projects and how each affects other developers.
Module 19: Editing and Compiling Object Definitions
Describe the process of creating and editing object definitions and purposes for doing so.
Describe the process of archiving object definitions and projects and the purposes for doing so.
Describe the process of compiling object definitions into a repository file and the purposes for doing
so.
Module 20: Understanding Siebel Template Files
Define the different types of Siebel Web Templates and their usage.
Describe Siebel tag syntax and the role of placeholders in templates when deploying Siebel Web
pages.
Describe how to register, associate, and bind a template, and the reasons for each.
Module 21: Configuring Applications and Screens
Describe the process for customizing the container page components including page and view tabs
and system menus.
Module 22: Configuring Views
Explain how to configure views to satisfy business requirements.
Describe the process for associating a view with a Web template.
Module 23: Configuring List Applets
Describe the process for configuring list applets to display company data.
Module 24: Configuring Form Applets
Describe the process for configuring form applets to display company data.
Module 25: Understanding Business Components and Joins
Describe the structure of business components and joins.
Describe how to map fields to columns in base, joined, and extension tables.
Describe how and when to create joins and join specifications to bring data in from a joined table.
Module 26: Understanding Business Components and Joins: Party Extension Tables
Describe the process and considerations for creating joins and join specifications involving an SPARTY
business component.
Module 27: Understanding Business Objects and Links
Describe the role of business objects and links and the process for creating them.
Module 28: Configuring Business Components and Fields
Explain the process for editing business component and field properties to capture business logic.
Module 29: Creating New Business Components Using Standard 1:M Extension Table
Describe how to incorporate additional business entities that don’t correspond to business
components in a standard Siebel application using 1:M extension tables.
Module 30: Configuring Navigation
Describe how to add drilldowns and toggles to assist users in navigating Siebel applications.
Describe how to activate the thread bar to assist users in navigating Siebel applications.
Module 31: Extending the Database
Describe the process and reasoning for creating extension columns in a table.
Describe the process and reasoning for creating custom extension tables (standalone, 1:1, 1:M,
Intersection).
Module 32: Configuring Picklists
Describe the process for configuring drop-down lists and pick lists.
Module 33: Configuring Multi-Value Groups
Describe how to use Siebel Tools to configure a multi-value field and multi-value link and why you
would do so.
Describe how to use Siebel Tools to configure a multi value group so users may select one or more
related child records and why you would do so.
Module 34: Configuring Access Control
Demonstrate the ability to ensure that your configured application displays the appropriate set of
records to each of your users.
Explain how visibility is configured for each type of view (Personal, Manager, All, and All across
organization).
Module 35: Localizing an Application
Describe the process and considerations for configuring your application for deployment in a
multinational environment.
Module 36: Configuration Guidelines
Identify the best configuration decisions based on performance implications and configuration best
practices for a successful implementation.
Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
You want to add your company’s logo in the branding area. Which of the following is NOT a
step that you need to accomplish this?
A. Compile an .srf and test the application after you modify it in Tools to see
whether the logo appears
B. Specify the name of the logo in an HTML IMG tag
C. Test the application after saving the template file to see whether the logo appears
D. Edit CCFrameBanner.swt template file to add an image
The correct answer is A .
To change the logo in the Banner Frame, you would modify the template file to add the
image, providing the image file name in the HTML, then test the application.
References :
Siebel 7 Essentials, “Configuring Applications and Screens”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
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Question 2
What steps do you have to perform in order to bind applets to a view template? Choose two.
A. Drag the applets from the list onto the placeholders in the view template
B. Launch the Web View Layout Editor in Siebel Tools to have the template file and
the applets window open
C. Create a new Screen View definition in Screens
D. Modify properties in Siebel Tools, by navigating to View ? View Web template ?
View Web Template Item
The correct answer is A & B .
Binding applets to a view template involves launching the Web View Layout Editor and
dragging the applets from the applet window to the applet placeholders in the Web View
Editor.
References :
Siebel 7 Essentials, “Configuring Views”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 3
Which of the following is true of the Item Identifier property of an applet web template item?
A. It is read by the Siebel Tools to generate the final HTML
B. It specifies the condition under which this item is mapped
C. It specifies the ID assigned to the control that is mapped to the placeholder in the
.swt file
D. It specifies the name of the control or list item such as List and Form
The correct answer is C .
The .SWT template files do not include references to specific controls in the repository.
Instead, they specify a layout and style, with placeholder tags. Other Siebel tags might place
other items, such as view bars, applets, or controls, for instance, in a Web Page.
References :
Siebel 7 Essentials, “Configuring Form Applets”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 33 of 83
Question 4
You want to edit the Web layout of a Contact Form applet by right-clicking and choosing
Edit Web Layout. You have checked out the appropriate project but you still get an error as
soon as you choose Edit Web Layout. Which of the following toolbar settings should you
have set first?
A. History
B. List
C. Web Controls
D. Edit
E. Target Browser Group
F. Debug
The correct answer is E .
The target browser group determines how conditional template tags are expressed in the
layout editor. Inside the template are SWE:IF tags that conditionally execute blocks of code.
At edit time you see the applet the way it would show up for the particular browser you have
chosen. At run time, the conditional sections in the template are executed appropriately for
the current browser.
References :
Siebel 7 Essentials, “Configuring Form Applets”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 34 of 83
Question 5
Opportunity and Sales Stage have a M:1 relationship according to your business model.
You want to show some data from the Sales Stage business component in your Opportunity
business component. How would you do this?
A. By creating an implicit join between the Opportunity business component and the
S_PARTY table
B. By using the intersection table S_OPTY_STG
C. By creating a link between Opportunity and Sales Stage business components
D. By creating a join from the Opportunity business component to the S_STG table
The correct answer is D .
A Join object definition creates a relationship between a business component and a table
other than its base table. The join allows the business component to use columns from that
table. The join uses a foreign key in the business component to obtain rows on a one-to-one
basis from the joined table, even though the two do not necessarily have a one-to-one
relationship.
References :
Siebel 7 Essentials, “Understanding Business Components and Joins”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 6
Which of the following is NOT true of the Join Specification object type?
A. Name of the join specification object definition must be unique within the join
B. Destination column is required if the join occurs on a column other than ROW_ID
C. Source field denotes the name of the field on which the destination table will be
joined
D. The Join Specification specifies the table to be joined
The correct answer is D .
Join Specification is a child object type of Join that provides details about how the join is
implemented within the business component.
References :
Siebel 7 Essentials, “Understanding Business Components and Joins”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 35 of 83
Question 7
You want to bring party data into a different party business component. Which of the
following would you NOT do when mapping a field to a column in a Party table?
A. Select an existing or create a new explicit join
B. Use the existing implicit join from S_PARTY to the other Party table
C. Set the appropriate type for the new Field
D. Select the desired column in the joined table
The correct answer is B .
You should not use the implicit join that already exists. Other party tables are extension
tables for S_PARTY. You must use an explicit join based on the appropriate foreign keys. It
will have a different alias.
References :
Siebel 7 Essentials, “Business Components and Joins: Party Extension Tables”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 8
In a M:M link, which of the following properties must be populated? Choose three.
A. Child business component
B. Inter table
C. Destination field
D. Inter child column
The correct answer is A, B & D .
The Destination field is used in a 1:M link. In a M:M link, the Inter Table property identified
the intersection table. The Child Business Component property identifies the child in the
relationship and the Inter Child Column property identifies the Foreign key column in the
intersection table for the child table that is linked to the foreign key column in the intersection
table for the parent table (identified in the Inter Parent Column property).
References :
Siebel 7 Essentials, “Understanding Business Objects and Links”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 36 of 83
Question 9
When you configure a static drilldown to a different business component, which of the
following you would NOT do? Choose two.
A. Set Hyperlink field and view properties
B. Set business component, source field, and destination field properties to enable
drilldown to a view based on a different parent record
C. Create a new drilldown object for the applet in Siebel Tools
D. Identify one or more matching conditions to trigger drilling down to a specific
target view
E. Set the field, value, and sequence properties
The correct answer is D & E .
To configure a static drilldown to a different business component, you create a new
drilldown object for the applet, set the hyperlink field and View properties, and set the
Business Component, Source Field, and Destination Field properties.
References :
Siebel 7 Essentials, “Configuring Navigation”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Bookshelf, “Object Types Reference”
Siebel 7 Consultant Core Exam
Page 37 of 83
Question 10
Which of the following is NOT one of the steps in configuring a dynamic picklist in Siebel
Tools?
A. Set the Type Value property on the picklist to the picklist name in the
S_LST_OF_VAL
B. Specify the Business Component to be used by the Pick List object
C. Set the runtime property to TRUE on the control or list column object
D. Create a Pick Map definition
The correct answer is A .
The S_LST_OF_VAL table is used for static picklists, not dynamic picklists. A dynamic
picklist draws values from a business component with records edited by users. Values
displayed in a dynamic picklist can change during runtime.
References :
Siebel 7 Essentials, “Configuring Picklists”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 11
Which of the following are true of Multi-value group (MVG)? Choose two.
A. Its visual cue is
B. It requires dedicated space for each child record on a view
C. Multi-value field is required for an MVG
D. It is an alternative to a detail view for managing parent and related child records
E. It cannot be built on M:M relationships
The correct answer is C & D .
A multi-value group (MVG) applet is a dialog box that provides the means to display and
maintain a set of records of data from another business component (child) associated with
the currently displayed business component (parent) record. The multi-value field is a field in
the parent business component that references a field in the child business component.
References :
Siebel 7 Essentials, “Configuring Multi-Value Groups”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 38 of 83
Question 12
Which of the following is a valid reason to use unused columns of an existing standard 1:1
extension table (rather than creating a custom extension column on the base table)?
A. The columns will very rarely be included in the User Interface, and applies to only
a small subset of the records in the base table
B. It will improve performance
C. It is a solution when you have not purchased the Advanced Database
Extensibility module
D. Siebel does not permit creation of new columns on base tables
The correct answer is A .
Adding a field that references a column in a standard 1:1 extension table may result in some
performance degradation associated with the join. However, if that field is displayed on an
applet that is not frequently used, then the performance impact is slight.
References :
Siebel 7 Essentials, “Extending the Database”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 13
Which of the following access control mechanisms is NOT how Siebel limits records a user
can access in a given view?
A. Membership in access groups for catalogs and categories
B. User ID
C. User’s responsibilities
D. User’s organization
E. User’s position
The correct answer is C .
Responsibility determines which views the user can see, but does not control the data that is
presented in that view.
References :
Siebel 7 Essentials, “Configuring Access Control”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Siebel 7 Consultant Core Exam
Page 39 of 83
Question 14
Which of the following is NOT one of the steps of enabling Multilingual List of Values
(MLOVs)?
A. Compile a new .srf and deploy
B. Determine which columns to enable
C. Update the existing data in the database by running the MLOV upgrade utility
D. Configure columns for MLOVs
E. Create 1:M extension table to S_LST_OF_VAL table for each target language
The correct answer is E .
To enable a multi-lingual list of values, you determine the columns to enable, configure the
columns, add translated values to the LOV table, update existing data in the database, and
compile a new .srf file and deploy.
References :
Siebel 7 Essentials, “Localizing an Application”
Siebel 7 Bookshelf, “Global Deployment Guide”
Question 15
For which Contact view do you set the Visibility Applet Type property to Sales Rep?
A. For All Contacts
B. For My Team’s Contacts
C. For My Personal Contacts
D. For All Contacts across Organizations
E. For My Contacts
The correct answer is E .
“My” views are configured by setting the Visibility Applet property to identify an applet in the
view and setting the Visibility Applet Type property to Sales Rep. The Visibility Applet Type
property will default to Sale Rep if this property is left blank.
References :
Siebel 7 Essentials, “Configuring Access Control”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Siebel 7 Consultant Core Exam
Page 40 of 83
Question 16
Which of the following BusComp View Modes would you set to have My Team's View?
Choose two.
A. Set Visibility Field to Owned By Id
B. Set BusComp Popup Visibility Type to Sales Rep
C. Set Owner Type to Position
D. Set BusComp Visibility MVField to Sales Rep
E. Set View Visibility Applet Type Name to Personal
The correct answer is C & D .
The “My Team’s” views are Manager Views and are configured by setting the Visibility
Applet property to identify an applet in the view and setting the Visibility Applet Type
property to Manager. Additionally, the Owner type must be Position or Personal.
References :
Siebel 7 Essentials, “Configuring Access Control”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Question 17
You would like to see Siebel Actuate Reports in Portuguese instead of English. Which of
the following would you use?
A. Regional setting
B. Internationalization
C. Language specific compilation
D. Localization
The correct answer is D .
Localization refers to the process of adapting a program to a specific locale. Siebel
applications can be localized by translating and resizing elements of the user interface such
as dialog boxes, buttons, error messages, reports, and online help.
References :
Siebel 7 Essentials, “Localizing an Application”
Siebel 7 Bookshelf, “Global Deployment Guide”
Siebel 7 Consultant Core Exam
Page 41 of 83
Question 18
What is the effect of checking out a project? Choose three.
A. Locks the project in the server repository but not in the local repository
B. Locks the projects in the local database repository
C. Locks the projects in the server database repository
D. Copies all object definitions in the project on the server to the local database
The correct answer is B, C & D .
Checking out a project locks the project in both the local database repository and the server
database repository. Checking out a project also copies all of the object definitions in the
project to the local database.
References :
Siebel 7 Essentials, “Managing Object Definitions”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 19
Which of the following populates a newly-initialized local database with a read-only copy of
all projects in the server repository?
A. Database Extract
B. Get
C. Checking Out
D. Checking In
The correct answer is B .
You need to do an initial Get before doing the first compile for your local repository— your
.srf files must be based on the full list of delivered Siebel object definitions plus any changes
you make. You can also use a full get to refresh read-only projects in an existing local
repository.
References :
Siebel 7 Essentials, “Managing Object Definitions”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 42 of 83
Question 20
To modify the Siebel application what would you do?
A. Modify the application engine that reads the repository file
B. Write custom stored procedures against the repository file
C. Write SQL statements against the repository file
D. Edit object definitions that make up the repository file
The correct answer is D .
You will never modify the application engine. The only way you should modify the Siebel
application is through editing the object definitions that make up the repository file.
References :
Siebel 7 Essentials, “Editing and Compiling Object Definitions”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Question 21
Which of the following is NOT how you create a Web page in Siebel?
A. Its layout is edited in Siebel Tools
B. Once configured properly, a browser automatically replaces Siebel tags with
Siebel data
C. An applet is associated with a Web template object
D. A web template file is registered in a repository
The correct answer is B .
To create a Web page in Siebel applications, you will register the template, associate an
applet with the template object, and modify its layout in Tools.
References :
Siebel 7 Essentials, “Understanding Siebel Template Files”
Siebel 7 Bookshelf, “Siebel Tools Reference, Volume 1 of 2”
Siebel 7 Consultant Core Exam
Page 43 of 83
6 Data Loads
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 37: Introducing Enterprise Integration Manager
Describe how ROW_IDs support Siebel referential integrity.
Describe how Enterprise Integration Manager (EIM) is used to support Siebel referential integrity while
importing external data.
Module 38: Data Mapping
Describe the process and considerations for constructing a strategy for successful imports into and
deletes from the Siebel database.
Module 39: Running Enterprise Integration Manager
Describe the process and considerations for successfully importing external data into the Siebel
database and performing batch deletes.
Module 40: Setting EIM Options
Describe strategies and tasks for reducing time spent importing data, troubleshooting import problems,
and leveraging the full capabilities of EIM.
Module 41: Access Control and Access Groups
Explain how master data is organized into catalogs and categories.
Describe how you would control access to master data by associating access groups to categories.
Siebel 7 Consultant Core Exam
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Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
How can you limit catalog visibility to only those groups associated with the catalog?
A. Adjust the responsibilities associated with the Access Groups to ensure only the
appropriate people have access
B. Set the Visible Flag for the catalog on the Catalog screen
C. Set the Private Flag for the catalog on the Catalog screen
D. Adjust the positions associated with the Access Groups to ensure only the
appropriate people have access
The correct answer is C .
For a catalog and all of its categories to be visible only to the access groups associated with
it, the catalog’s Private flag must be set.
References :
Siebel 7 Essentials, “Access Control and Access Groups”
Siebel 7 Bookshelf, “Authentication and Access Control Administration Guide”
Siebel 7 Consultant Core Exam
Page 45 of 83
Question 2
Why would you use the ONLY BASE TABLES parameter in your EIM configuration files?
A. To eliminate duplicate data
B. To verify import success
C. To speed up processing
D. To truncate EIM tables after import
The correct answer is C .
To explicitly include or exclude tables and columns to avoid unnecessary processing, use
ONLY BASE TABLES, ONLY BASE COLUMNS, IGNORE BASE TABLES, or IGNORE
BASE COLUMNS in your .ifb file.
References :
Siebel 7 Essentials, “Setting Enterprise Integration Manager Options”
Siebel 7 Bookshelf, “Siebel Enterprise Integration Manager Administration Guide”
Question 3
Which of the following are valid methods for verifying the success of an EIM task? Choose
three.
A. Use the client application to view data
B. Print the contents of the base tables and compare against legacy printouts
C. View Server Manager logs for EIM tasks
D. Use SQL SELECT statements against the EIM and base tables
The correct answer is A, C & D .
You can verify that your EIM task was successful by examining the Server Manager logs,
accessing the data in the application, or by running SQL SELECT statements against the
affected tables.
References :
Siebel 7 Essentials, “Invoking Enterprise Integration Manager”
Siebel 7 Bookshelf, “Siebel Enterprise Integration Manager Administration Guide”
Siebel 7 Consultant Core Exam
Page 46 of 83
7 Business Process Automation
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 42: Introducing Siebel Workflow
Describe the different steps of a workflow process.
Explain the steps involved in creating and testing a workflow process.
Module 43: Invoking Workflow Processes
Identify the different mechanisms for invoking a workflow process.
Module 44: Additional Workflow Topics
Describe workflow features (Import and Export, Versioning, Workflow Persistence, Process
Monitoring, and State Model).
Module 45: Introducing Assignment Manager
Describe Siebel Assignment Manager and the elements used by Assignment Manager to assign tasks
appropriately.
Module 46: Creating Sales Assignment Rules
Module 47: Creating Service Assignment Rules
Describe the process for creating Sales and Service Assignment Rules and the differences between
them.
Module 48: Invoking Assignment Manager
Identify the different mechanisms for invoking Assignment Manager.
Module 49: Personalizing View and Applet Access
Describe how to use personalization to meet the specific, individual needs of customers, partners, and
employees.
Describe the use of the Business Rule Designer to create personalization expressions.
Module 50: Personalizing Content and Behavior
Explain how and why to use rule sets to provide users with personalized content in applets.
Explain how to control system behavior with events and actions based on user profile attributes.
Siebel 7 Consultant Core Exam
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Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
You have a Workflow process that evaluates the age of Service Requests and updates the
priority of Service Requests that are more than a week old. Which Siebel Workflow step
type are you using to change the priority of the Service Request?
A. Siebel Update step
B. Siebel Operation step
C. Decision Point step
D. Sub Process step
The correct answer is B .
Siebel Operation steps handle Siebel database operations, such as insert or update.
References :
Siebel 7 Essentials, “Introducing Siebel Workflow”
Siebel 7 Bookshelf, “Siebel Workflow Administration Guide”
Siebel 7 Consultant Core Exam
Page 48 of 83
Question 2
Which Siebel feature enables you to automatically apply a discount to a customer’s order
when the customer adds both a printer and replacement ink cartridges to their online
shopping cart?
A. Siebel Workflow Policy Program
B. Action Sets
C. Siebel Assignment Manager
D. Rule Sets
The correct answer is B .
Action sets are groups of actions that are triggered by events. They are created in the Action
Sets view under the Runtime Events Administration screen.
References :
Siebel 7 Essentials, “Personalizing Content and Behavior”
Siebel 7 Bookshelf, “Personalization Administration Guide”
Question 3
You currently have a Siebel Operation step in a Workflow Process that updates SR priority
from Low to High. You now want the Sub Process step to change the priority to Very High
rather than High. How do you change this detail?
A. Double-click the Siebel Operation step in the Process Designer
B. Delete the step and replace it with a new Sub Process step
C. Right-click the Siebel Operation step in the Process Designer
D. Double-click the Sub Process step in the Process Designer
The correct answer is D .
Double-clicking the Sub Process step in the process designer allows you to modify the input
and output arguments for the step in the process.
References :
Siebel 7 Essentials, “Introducing Siebel Workflow”
Siebel 7 Bookshelf, “Siebel Workflow Administration Guide”
Siebel 7 Consultant Core Exam
Page 49 of 83
Question 4
Which of the following is an Enterprise Component Group that should be enabled prior to
running Siebel Workflow?
A. Workflow Process Batch Manager
B. Workflow Action Agent
C. Workflow Monitor Agent
D. Workflow Management
E. Workflow Process Manager
The correct answer is D .
The Workflow Management component group should be enabled prior to running Siebel
Workflow processes. The other options listed here are actually components within the
Workflow Management component group.
References :
Siebel 7 Essentials, “Invoking Workflow Processes”
Siebel 7 Bookshelf, “Siebel Workflow Administration Guide”
Question 5
Which of the following is NOT an option with Siebel Workflow’s Wait Step?
A. Pause a process for a specified amount of time
B. Pause a process until a specified runtime event occurs
C. Include a restart parameter in the process
D. Include a timeout parameter in the process
The correct answer is C .
The Wait Step allows you to pause a process for a specified amount of time, pause a
process until a specific runtime event occurs, and to include a timeout parameter in the
process.
References :
Siebel 7 Essentials, “Introducing Siebel Workflow”
Siebel 7 Bookshelf, “Siebel Workflow Administration Guide”
Siebel 7 Consultant Core Exam
Page 50 of 83
Question 6
If an applet has five associated Rule Sets, and the first three rule sets will not return any
data for the current user, but the last two rule sets will, how many rule sets are evaluated for
this user?
A. 4
B. 3
C. 2
D. 5
The correct answer is A .
Rule Sets are evaluated in sequence order. Evaluation stops when a rule set returns
content. If an applet has five associated rule sets and the first three will not return any data,
four rule sets are evaluated. The first three, plus the fourth, in order to return data for the
user.
References :
Siebel 7 Essentials, “Personalizing Content and Behavior”
Siebel 7 Bookshelf, “Personalization Administration Guide”
Question 7
How can you tell if your connectors in a Siebel Workflow process are successfully
connecting the steps as you create the Workflow process? Choose two.
A. The two ends of the connector will be white in color
B. By running the process using Process Simulator
C. By right-clicking the connector line
D. The two ends of the connector will be red in color
The correct answer is B & D .
When a connector is successfully connected, the end of the connector will be red. If you run
the process in the Process Simulator without error, you also know that the connectors are all
connected.
References :
Siebel 7 Essentials, “Introducing Siebel Workflow”
Siebel 7 Bookshelf, “Siebel Workflow Administration Guide”
Siebel 7 Consultant Core Exam
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8 Deployment
The tables below list the objectives covered by the Siebel 7 Consultant Core Exam. The first
row of each table indicates the e Business Essentials Module that objectives and exam
questions are based upon.
Module 51: Using Siebel Remote to Support Mobile Clients
Describe how activity is tracked on the server database and local database.
Explain the steps required to set up mobile clients.
Module 52: Additional Remote Topics
Describe how Siebel Remote identifies and resolves database conflicts.
Describe mobile client maintenance and ways to manage synchronization.
Module 53: Migrating Data Between Environments
Describe the process for migrating user data and migrating the Siebel application from a development
environment to a test environment.
Sample Exam Questions
The questions below represent the types of questions you will see on the Siebel 7
Consultant Core Exam. Beneath each question is an explanation and cross-reference to
training materials.
Question 1
Which of the following describes .dx files?
A. Transaction files transferred between the Server and Mobile Client
B. Temporary files that are automatically purged upon application exit
C. Directory files used by Siebel to organize physical file directories
D. Log files used for troubleshooting EIM process errors
The correct answer is A .
The .dx files are compressed, sequentially numbered transaction files created by the
Transaction Router server task.
References :
Siebel 7 Essentials, “Using Siebel Remote to Support Mobile Clients”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
Siebel 7 Consultant Core Exam
Page 52 of 83
Question 2
What is stored in the S_DOCK_TXN_LOG table in the Server Database?
A. Before and after images of data
B. A list of transactions performed while docked
C. All of the data that is changed during a remote session
D. Remote user information
The correct answer is A .
Field level changes are tracked and stored in a master transaction table
(S_DOCK_TXN_LOG) as rows.
References :
Siebel 7 Essentials, “Using Siebel Remote to Support Mobile Clients”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
Question 3
In the first time set up of mobile users, what must you do before data can be loaded in the
Mobile Client’s local database?
A. Run the dev2prod.ksh script
B. Create the database schema for the local database
C. Copy the Siebel Database file to the mobile client
D. Copy the .cfg and .srf file from the server to the mobile client machine
The correct answer is B .
In order to set up a mobile client, you must enable transaction logging, register the user as a
mobile client, create the schema for the local database, create the initial subset of data, and
initialize the local database.
References :
Siebel 7 Essentials, “Using Siebel Remote to Support Mobile Clients”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
Siebel 7 Consultant Core Exam
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Question 4
Which server task creates the Docking\User directory on the Siebel Server for a new Mobile
Client?
A. Transaction Router
B. Generate New Database
C. Synchronization Manager
D. Database Extract
The correct answer is D .
The Database Extract server task applies routing rules to server data to extract the
appropriate subset of data, creates a compressed .uaf file, and creates the Docking\User
directory on the Siebel Server.
References :
Siebel 7 Essentials, “Using Siebel Remote to Support Mobile Clients”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
Question 5
What does the Transaction Merger server task do when it encounters a Duplicate Conflict?
Choose two.
A. Merges the two records together into one record
B. Adds the duplicate record and sets a flag to indicate that duplicates exist
C. Does not add the duplicate record and logs the conflict in the remote status log
D. Notifies the mobile client of the duplicate
The correct answer is B & D .
Transaction Merger uses specific rules to resolve conflicts with database data changes. For
a Duplicates Conflict, Transaction Merger will add the duplicate record, but set a flag to
indicate that the duplicate exists. Transaction Merger will also notify the mobile client of the
duplicate.
References :
Siebel 7 Essentials, “Additional Siebel Remote Topics”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
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Question 6
When does the Transaction Merger server task override the MRG: System Conflict
Resolution system preference?
A. Never
B. When a Duplicate Conflict occurs
C. When an Update Conflict occurs
D. When a Delete Conflict occurs
The correct answer is D .
Transaction Merger uses specific rules to resolve conflicts with database data changes.
When a Delete Conflict occurs, transaction Merger will override the MRG: System Conflict
Resolution system preference. Whether this preference is set to Client Wins or Server Wins,
a delete always wins.
References :
Siebel 7 Essentials, “Additional Siebel Remote Topics”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
Question 7
What action is recommended if a mobile user is going to be unable to synchronize for an
extended period of time (leave of absence, for example)?
A. Change the synchronization frequency
B. Modify the views assigned to the mobile client
C. Set a new effective end-date for the mobile client to deactivate it
D. Remove the mobile client’s local database completely
The correct answer is C .
If a mobile client will not be able to connect for an extended period of time, it is usually best
to deactivate the mobile client and extract a new database when the mobile client returns
rather than attempt to synchronize the large number of transactions created while the mobile
client was away.
References :
Siebel 7 Essentials, “Additional Siebel Remote Topics”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
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Question 8
When initially preparing your target environment for migration, which of the following tasks
should you complete? Choose three.
A. Check out projects that were changed in development
B. Create user accounts
C. Install any required client software
D. Install database and server software
E. Copy the .srf file to server and clients
The correct answer is C, D, & E .
To prepare your target environment, you need to install the database and server software,
install any required client software, copy the .srf and other client files to the sever and
necessary clients, and verify the parameters (.cfg, ODBC, etc.)
References :
Siebel 7 Essentials, “Migrating Data Between Environments”
Siebel 7 Bookshelf, “Siebel Enterprise Integration Manager Administration Guide”
Question 9
What is dataexp.exe used for when migrating environments?
A. To generate a data merge file that contains user and seed data
B. To create flat files containing data from non-EIM tables
C. To create flat files containing data from EIM tables
D. To generate a compressed copy of the source database
The correct answer is C .
Dataexp.exe extracts data from source EIM tables into flat files. Dataexp.exe cannot be
used against non-EIM tables because ROW_IDs will be different between the source and
target.
References :
Siebel 7 Essentials, “Migrating Data Between Environments”
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Question 10
Which of the following must you do to reactivate a mobile client? Choose two.
A. Perform a database extract
B. Create the mobile client DOCKING sub-directory on the server
C. Add the server name to the DockConnString line of siebel.cfg
D. Remove the end date for the mobile client
The correct answer is A & D .
To reactivate a mobile client, you remove the end date and run a database extract for the
reinstated mobile client.
References :
Siebel 7 Essentials, “Additional Siebel Remote Topics”
Siebel 7 Bookshelf, “Siebel Remote and Replication Manager Administration Guide”
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Practice Exam
1. Siebel e Configurator, e Pricer, and e Advisor are collectively known as what?
A. Siebel MidMarket Edition
B. Interactive Selling Suite
C. Siebel Employee Applications
D. Siebel Sales
2. Which entity represents a person external to your company?
A. Customer
B. Party
C. Contact
D. Person
3. Which entities always belong to a team? Choose three.
A. Activity
B. Opportunity
C. Contact
D. Account
E. Service Request
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4. Which type of product is an internal application used by employees and partners?
A. Employee Application
B. Partner Application
C. Customer Application
D. Employee Partner Application
5. An Employee Application has the following characteristics? Choose two.
A. Used by employees only
B. Used by employees and partners
C. Internal application
D. Used by employees and customers
6. Marcel found out the area code of his contact, Céline, has changed from 912 to 440. Which
of the following is the easiest way for him to change Céline’s area code?
A. Find Céline’s record in the My Contacts View, delete it, and create a new record
B. Find Céline’s record in the My Contacts View, go to the detail applet, change the
area code
C. Find Céline’s record in the All Contacts Across Organizations View, delete her
phone number from a primary list, and input the new one
D. Find Céline’s record in the My Contacts View, delete her phone number from a
primary list, and then input the new number
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7. Which of the following objects is used to retrieve data from the database?
A. View
B. Business Object
C. Business Component
D. Database table
8. How many business components can a single list or form applet reference?
A. Two (if using a toggle)
B. One
C. Unlimited
D. Eight
9. Complete this statement: A business object contains information about the _________
between business components.
A. Differences
B. Similarities
C. Shared properties
D. Relationships
10. Which of the following statements is true?
A. Form applet data comes from only one table
B. Form applet data may come from many tables and columns
C. Form applet data may come from many columns in a single table
D. Form applet data comes from only one column in a table
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11. Complete the following statement. A set of related applets may be displayed in a
__________.
A. Business object
B. View
C. Screen
D. Business component
12. Which applet type may simultaneously display more than one record?
A. List
B. Form
C. Child
D. Detail
13. On a Mobile Web Client using disconnected processing, how is HTML delivered to the
browser?
A. The HTML is pulled from the Web cache on the Mobile Web Client
B. It is not possible for a disconnected client to receive Siebel HTML pages
C. The local Web Server with SWSE delivers the HTML to the browser
D. The Mobile Web Client must synchronize to receive the HTML from the Siebel
Web Engine
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14. Refer to the exhibit below.
Scenario: You have three server machines and you are using desktop machines as clients.
You want to install full functionality for the Web client.
Which components must be present to support this functionality. Choose three.
A. Siebel Server
B. Siebel Web Engine
C. Gateway Server
D. Siebel Templates
E. Web Server
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15. Refer to the exhibit below.
Scenario: You have two server machines and you are using laptops as clients for users who
will be traveling. You want to install full functionality for remote users.
Which components must be present to support this functionality. Choose three.
A. Siebel Web Server Extension
B. Object Manager
C. Siebel Web Engine
D. Data Manager
E. Eapps.cfg file
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16. What is the purpose of the Siebel Monitoring Account?
A. Used to monitor database capacity and alert DBA when approaching designated
thresholds
B. Used to run Enterprise Server processes and components
C. Required to run Windows processes or start UNIX daemons
D. Required by Resonate Central Dispatch connection brokering software
17. Which of the following is NOT a valid task when installing and verifying the Enterprise
Siebel Servers?
A. Invoke the installation program and follow the installation steps
B. Run the install.ksh script
C. Verify that the Windows Service and Unix daemon process is started
D. Inspect the SESsetup.log file in the Siebel root directory
18. How might you verify repository data after installing the Database Server?
A. View the SESsetup.log file in the Siebel root directory
B. Verify that the Windows Service and Unix daemon process is started
C. Run the imprep.ksh script
D. Run a query to count the records in the S_VIEW table
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19. What function does the Siebel Web Engine perform when it receives a URL with a Siebel
request?
A. Gathers templates and data and builds an HTML page
B. Displays the HTML page on the client’s computer
C. Provides access to, and distributes load for Siebel Servers
D. Verifies that the client is using an acceptable browser
20. What happens when a user enters a URL for a Siebel application into a Web browser?
A. The Browser retrieves the appropriate templates and the Siebel Web Engine
retrieves the data from the database to build the HTML page
B. The Siebel Web Engine recognizes the URL and passes it to the Web Server
where the HTML page is built for the user
C. The Web Server retrieves the appropriate templates and the Siebel Web Engine
retrieves the data from the database to build the HTML page
D. The Web Server recognizes the URL and passes it to the Siebel Web Engine
where the HTML page is built for the user
21. Ken Fisher has several positions, including Service Representative, Service Leader, and
Support Engineer. His primary position is Support Engineer. How should Ken change his
position to Service Representative after he logs in?
A. Change the default position flag in his profile
B. Select User Administration ? User Profile
C. Select the position during the login process
D. Select View ? User Preferences ? Change Position
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22. Limiting data displayed in the My Service Request view to service requests assigned to the
user is an example of what?
A. Team-based access control
B. Access based on responsibility
C. Position-based access control
D. Access based on User ID
23. A user’s User ID affects which of the following?
A. Access to data that the user created
B. Ability to forecast opportunities
C. Access to specific screens
D. Access to specific views
24. Which of the following statements is true about access control?
A. Different users with the same Responsibility may see different data on the same
view
B. View access for a Responsibility in one Organization will be different in another
Organization
C. Users see data based on Responsibility, ID, and Position
D. Users with different view access cannot view the same data
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25. Which of the following views displays data based on a user’s position on a team and allows
all users associated with assigned positions to access the data?
A. My View
B. My Team’s View
C. All Across Organization View
D. All View
26. When setting up your Organizational Hierarchy, why would you want to create a division and
then set the Organization Flag?
A. Making a division an organization prevents the assignment of records that typically
will be visible only to that organization
B. Because you want to remove the Division, but create an Organization with the
same name
C. You want other organizations to have access to the data
D. You do not want another organization to access the data
27. You would navigate to the User Administration ? Employees screen to do which of the
following? Choose two.
A. Assign the user to views
B. Assign views to responsibilities
C. Adjust the user’s access to data records
D. Determine which responsibilities are assigned to a user
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28. Which access control mechanism would typically be used to ensure that Sales
Representatives in the UK
A. Position
B. Responsibility
C. Personal
D. Organization
29. Which of the following is a valid relationship between Controls and Fields?
A. One control maps to many fields
B. Many controls map to one field
C. Many controls map to many fields
D. One control maps to one field
30. Upon completing a repository search in Tools, how do you navigate to an object definition
found during the search?
A. Right-click the object in the results list
B. Click the object in the results list
C. Double-click the object in the results list
D. Select the object and press the Space Bar
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31. What mechanism prevents the entry of duplicate records by specifying the columns that
must contain a unique set of values?
A. Foreign key
B. Index
C. Primary key
D. User key
32. Which type of relationship requires an intersection table?
A. Many to One (M:1)
B. One to One (1:1)
C. Many to Many (M:M)
D. One to Many (1:M)
33. Where is main organization-related data stored in the Siebel database?
A. S_ORG_EXT table
B. S_ORGANIZATION
C. S_BU table
D. S_BUSINESS table
34. When you create a join to a party table, the destination column must reference the _____
column in the joined table.
A. ROW_ID
B. PARTY_ID
C. BU_ID
D. PAR_ROW_ID
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35. You want to add your company’s logo in the branding area. Which of the following is NOT a
step that you need to accomplish this?
A. Compile an .srf and test the application after you modify it in Tools to see whether
the logo appears
B. Specify the name of the logo in an HTML IMG tag
C. Test the application after saving the template file to see whether the logo appears
D. Edit CCFrameBanner.swt template file to add an image
36. What steps do you have to perform in order to bind applets to a view template? Choose two.
A. Drag the applets from the list onto the placeholders in the view template
B. Launch the Web View Layout Editor in Siebel Tools to have the template file and
the applets window open
C. Create a new Screen View definition in Screens
D. Modify properties in Siebel Tools, by navigating to View ? View Web template ?
View Web Template Item
37. Which of the following is true of the Item Identifier property of an applet web template item?
A. It is read by the Siebel Tools to generate the final HTML
B. It specifies the condition under which this item is mapped
C. It specifies the ID assigned to the control that is mapped to the placeholder in the
.swt file
D. It specifies the name of the control or list item such as List, Form
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38. You want to edit the Web layout of a Contact Form applet by right-clicking and choosing Edit
Web Layout. You have checked out the appropriate project but you still get an error as
soon as you choose Edit Web Layout. Which of the following toolbar settings should you
have set first?
A. History
B. List
C. Web Controls
D. Edit
E. Target Browser Group
F. Debug
39. Opportunity and Sales Stage have a M:1 relationship according to your business model.
You want to show some data from the Sales Stage business component in your Opportunity
business component. How would you do this?
A. By creating an implicit join between the Opportunity business component and the
S_PARTY table
B. By using the intersection table S_OPTY_STG
C. By creating a link between Opportunity and Sales Stage business components
D. By creating a join from the Opportunity business component to the S_STG table
40. Which of the following is NOT true of the Join Specification object type?
A. Name of the join specification object definition must be unique within the join
B. Destination column is required if the join occurs on a column other than ROW_ID
C. Source field denotes the name of the field on which the destination table will be
joined
D. The Join Specification specifies the table to be joined
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41. You want to bring party data into a different party business component. Which of the
following would you NOT do when mapping a field to a column in a Party table?
A. Select an existing or create a new explicit join
B. Use the existing implicit join from S_PARTY to the other Party table
C. Set the appropriate type for the new Field
D. Select the desired column in the joined table
42. In a M:M link, which of the following properties must be populated? Choose three.
A. Child business component
B. Inter table
C. Destination field
D. Inter child column
43. When you configure a static drilldown to a different business component, which of the
following you would NOT do? Choose two.
A. Set Hyperlink field and view properties
B. Set business component, source field, and destination field properties to enable
drilldown to a view based on a different parent record
C. Create a new drilldown object for the applet in Siebel Tools
D. Identify one or more matching conditions to trigger drilling down to a specific target
view
E. Set the field, value, and sequence properties
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44. Which of the following is NOT one of the steps in configuring a dynamic picklist in Siebel
Tools?
A. Set the Type Value property on the picklist to the picklist name in the
S_LST_OF_VAL
B. Specify the Business Component to be used by the Pick List object
C. Set the runtime property to TRUE on the control or list column object
D. Create a Pick Map definition
45. Which of the following are true of Multi-value group (MVG)? Choose two.
A. Its visual cue is
B. It requires dedicated space for each child record on a view
C. Multi-value field is required for an MVG
D. It is an alternative to a detail view for managing parent and related child records
E. It cannot be built on M:M relationships
46. Which of the following is a valid reason to use unused columns of an existing standard 1:1
extension table (rather than creating a custom extension column on the base table)?
A. The columns will very rarely be included in the User Interface, and applies to only
a small subset of the records in the base table
B. It will improve performance
C. It is a solution when you have not purchased the Advanced Database Extensibility
module
D. Siebel does not permit creation of new columns on base tables
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47. Which of the following access control mechanisms is NOT how Siebel limits records a user
can access in a given view?
A. Membership in access groups for catalogs and categories
B. User ID
C. User’s responsibilities
D. User’s organization
E. User’s position
48. Which of the following is NOT one of the steps of enabling Multilingual List of Values
(MLOVs)?
A. Compile a new .srf and deploy
B. Determine which columns to enable
C. Update the existing data in the database by running the MLOV upgrade utility
D. Configure columns for MLOVs
E. Create 1:M extension table to S_LST_OF_VAL table for each target language
49. For which Contact view do you set the Visibility Applet Type property to Sales Rep?
A. For All Contacts
B. For My Team’s Contacts
C. For My Personal Contacts
D. For All Contacts across Organizations
E. For My Contacts
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50. Which of the following BusComp View Modes would you set to have My Team's View?
Choose two.
A. Set Visibility Field to Owned By Id
B. Set BusComp Popup Visibility Type to Sales Rep
C. Set Owner Type to Position
D. Set BusComp Visibility MVField to Sales Rep
E. Set View Visibility Applet Type Name to Personal
51. You would like to see Siebel Actuate Reports in Portuguese instead of English. Which of
the following would you use?
A. Regional setting
B. Internationalization
C. Language specific compilation
D. Localization
52. What is the effect of checking out a project? Choose three.
A. Locks the project in the server repository but not in the local repository
B. Locks the projects in the local database repository
C. Locks the projects in the server database repository
D. Copies all object definitions in the project on the server to the local database
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53. Which of the following populates a newly-initialized local database with a read-only copy of
all projects in the server repository?
A. Database Extract
B. Get
C. Checking Out
D. Checking In
54. To modify the Siebel application what would you do?
A. Modify the application engine that reads the repository file
B. Write custom stored procedures against the repository file
C. Write SQL statements against the repository file
D. Edit object definitions that make up the repository file
55. Which of the following is NOT how you create a Web page in Siebel?
A. Its layout is edited in Siebel Tools
B. Once configured properly, a browser automatically replaces Siebel tags with
Siebel data
C. An applet is associated with a Web template object
D. A web template file is registered in a repository
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56. How can you limit visibility to a catalog to only those groups associated with the catalog?
A. Adjust the responsibilities associated with the Access Groups to ensure only the
appropriate people have access
B. Set the Visible Flag for the catalog on the Catalog screen
C. Set the Private Flag for the catalog on the Catalog screen
D. Adjust the positions associated with the Access Groups to ensure only the
appropriate people have access
57. Why would you use the ONLY BASE TABLES parameter in your EIM configuration files?
A. To eliminate duplicate data
B. To verify import success
C. To speed up processing
D. To truncate EIM tables after import
58. Which of the following are valid methods for verifying the success of an EIM task? Choose
three.
A. Use the client application to view data
B. Print the contents of the base tables and compare against legacy printouts
C. View Server Manager logs for EIM tasks
D. Use SQL SELECT statements against the EIM and base tables
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59. You have a Workflow process that evaluates the age of Service Requests and updates the
priority of Service Requests that are more than a week old. Which Siebel Workflow step
type are you using to change the priority of the Service Request?
A. Siebel Update step
B. Siebel Operation step
C. Decision Point step
D. Sub Process step
60. Which Siebel feature enables you to automatically apply a discount to a customer’s order
when the customer adds both a printer and replacement ink cartridges to their online
shopping cart?
A. Siebel Workflow Policy Program
B. Action Sets
C. Siebel Assignment Manager
D. Rule Sets
61. You currently have a Siebel Operation step in a Workflow Process that updates SR priority
from Low to High. You now want the Sub Process step to change the priority to Very High
rather than High. How do you change this detail?
A. Double-click the Siebel Operation step in the Process Designer
B. Delete the step and replace it with a new Sub Process step
C. Right-click the Siebel Operation step in the Process Designer
D. Double-click the Sub Process step in the Process Designer
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62. Which of the following is an Enterprise Component Group that should be enabled prior to
running Siebel Workflow?
A. Workflow Process Batch Manager
B. Workflow Action Agent
C. Workflow Monitor Agent
D. Workflow Management
E. Workflow Process Manager
63. Which of the following is NOT an option with Siebel Workflow’s Wait Step?
A. Pause a process for a specified amount of time
B. Pause a process until a specified runtime event occurs
C. Include a restart parameter in the process
D. Include a timeout parameter in the process
64. If an applet has five associated Rule Sets, and the first three rule sets will not return any
data for the current user, but the last two rule sets will, how many rule sets are evaluated for
this user?
A. 4
B. 3
C. 2
D. 5
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65. How can you tell if your connectors in a Siebel Workflow process are successfully
connecting the steps as you create the Workflow process? Choose two.
A. The two ends of the connector will be white in color
B. By running the process using Process Simulator
C. By right-clicking the connector line
D. The two ends of the connector will be red in color
66. Which of the following describes .dx files?
A. Transaction files transferred between the Server and Mobile Client
B. Temporary files that are automatically purged upon application exit
C. Directory files used by Siebel to organize physical file directories
D. Log files used for troubleshooting EIM process errors
67. What is stored in the S_DOCK_TXN_LOG table in the Server Database?
A. Before and after images of data
B. A list of transactions performed while docked
C. All of the data that is changed during a remote session
D. Remote user information
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68. In the first time set up of mobile users, what must you do before data can be loaded in the
Mobile Client’s local database?
A. Run the dev2prod.ksh script
B. Create the database schema for the local database
C. Copy the Siebel Database file to the mobile client
D. Copy the .cfg and .srf file from the server to the mobile client machine
69. Which server task creates the Docking\User directory on the Siebel Server for a new Mobile
Client?
A. Transaction Router
B. Generate New Database
C. Synchronization Manager
D. Database Extract
70. What does the Transaction Merger server task do when it encounters a Duplicate Conflict?
Choose two.
A. Merges the two records together into one record
B. Adds the duplicate record and sets a flag to indicate that duplicates exist
C. Does not add the duplicate record and logs the conflict in the remote status log
D. Notifies the mobile client of the duplicate
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71. When does the Transaction Merger server task override the MRG: System Conflict
Resolution system preference?
A. Never
B. When a Duplicate Conflict occurs
C. When an Update Conflict occurs
D. When a Delete Conflict occurs
72. What action is recommended if a mobile user is going to be unable to synchronize for an
extended period of time (leave of absence, for example)?
A. Change the synchronization frequency
B. Modify the views assigned to the mobile client
C. Set a new effective end-date for the mobile client to deactivate it
D. Remove the mobile client’s local database completely
73. When initially preparing your target environment for migration, which of the following tasks
should you complete? Choose three.
A. Check out projects that were changed in development
B. Create user accounts
C. Install any required client software
D. Install database and server software
E. Copy the .srf file to server and clients
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74. What is dataexp.exe used for when migrating environments?
A. To generate a data merge file that contains user and seed data
B. To create flat files containing data from non-EIM tables
C. To create flat files containing data from EIM tables
D. To generate a compressed copy of the source database
75. Which of the following must you do to reactivate a mobile client? Choose two.
A. Perform a database extract
B. Create the mobile client DOCKING sub-directory on the server
C. Add the server name to the DockConnString line of siebel.cfg
D. Remove the end date for the mobile client
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Practice Exam Answer Key
1. B 26. D 51. D
2. C 27. CD 52. BCD
3. BCD 28. D 53. B
4. A 29. D 54. D
5. BC 30. C 55. B
6. B 31. D 56. C
7. C 32. C 57. C
8. B 33. A 58. ACD
9. D 34. D 59. B
10. B 35. A 60. B
11. B 36. AB 61. D
12. A 37. C 62. D
13. C 38. E 63. C
14. ACE 39. D 64. A
15. BCD 40. D 65. BD
16. D 41. B 66. A
17. B 42. ABD 67. A
18. D 43. DE 68. B
19. A 44. A 69. D
20. D 45. CD 70. BD
21. D 46. A 71. D
22. D 47. C 72. C
23. A 48. E 73. CDE
24. A 49. E 74. C
25. A 50. CD 75. AD
